Extended Stay America’s Kelly Poling

Hosted by BTN Editorial Director Elizabeth West

As extended-stay competition heats up, an established player stays cool.

Business Travel News editorial director Elizabeth West hosts Extended
Stay America chief commercial officer Kelly Poling
to talk about
business travel trajectory in 2024, the recent decline in extended-stay
occupancy, new competition from major hotel brands, product
diversification at ESA, and whether the company will move to
attribute-based selling. Poling offers her vantage point in this BTN video interview.

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